TERMS AND CONDITIONS

HIRE PROCESS

1. Hire Payments are debited in advance – weekly or monthly (whichever option you choose).
2. A 3 Month Minimum applies to all hires.

DELIVERY & PICKUP

1. Delivery & Home Installation pricing varies on your area – please see our Delivery Page. 
2. Delivery & Installation is due upfront.
3. Collection after the Hire Period is included – free of charge.
4. All items are delivered & professionally assembled in your home by our techs.

ENDING THE HIRE

1. Please contact us if you wish to cease the Hire, and schedule collection.
2. As your Weekly/Monthly rental is paid in advance, please contact us to cease your rental plan, prior to the next payment being processed.
3. We do not pro-rata refund any hire fee’s once the weekly/monthly payment is processed.

PURCHASE AFTER HIRE

1. Should you wish to purchase your machine during the rental, please notify us.
2. You can apply 50% of your total rental paid toward the Purchase. 
3. Purchase Pricing is reflected on the product pages of the website.
4. You have the option to purchase anytime after the minimum 3 month period.

LIABILITY

1. Please notify us of any change of Address, Phone Number, or direct debit details.
2. All equipment shall be cleaned throughout the hire period, and be clean upon return. Simply use household surface spray to wipe down all dust & sweat, much like your household furniture.  Should cleaning be necessary by our team, a $150 cleaning fee will be applied.
3. Any injury caused by the misuse of equipment is the responsibility of the customer. If you are not sure about the correct use, please contact our team and we will happily run you through your concerns.
4. Damages or Loss will be charged to the customer at RRP, for the replacement.