TERMS AND CONDITIONS

HIRE PROCESS

1. Hire Payments are debited weekly, each week in advance.
2. A 3 Month or 6 Month Minimum applies to all hires, depending on which ‘Hire Rate’ you chose. 
3. Products may vary in colour/model, however specs and size will remain similar

DELIVERY & PICKUP

1. Delivery & Home Installation is included – in our selected areas.
2. Collection after the Hire Period is included – in our selected areas.
3. All items are delivered & professionally assembled in your home by our techs.

ENDING THE HIRE

1. Please contact us if you wish to cease the Hire, and schedule collection.
2. As Hire payments are made 1 week in advance, your contract will finish 7 days from the last Hire payment date.

LIABILITY

1. Please notify us of any change of Address, Phone Number, or direct debit details.
2. All equipment shall be cleaned throughout the hire period, and be clean upon return. Simply use household surface spray to wipe down all dust & sweat, much like your household furniture. Should cleaning be necessary by our team, a $150 cleaning fee will be applied.
3. Any injury caused by the misuse of equipment is the responsibility of the customer. If you are not sure about the correct use, please contact our team and we will happily run you through your concerns.
4. Damages or Loss will be charged to the customer at RRP, for the replacement.