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Hire Process

3 Easy Steps For Renting

SELECT YOUR PRODUCT

Simply browse our range and add your item/s to cart.

select

APPLY ONLINE

Use Expresscheck and apply online 24/7. Our digital application process is simple, paperless and hassle free.

apply online

WE DELIVER

We deliver & assemble in your home, and run you through how to use it.

deliver

Frequently Asked Questions

Here are some answers to the questions we get asked most. If there’s anything else on your mind, please reach out, and one of our friendly team will be in touch ASAP. We’re here to help!

Majority of the time, we have it installed in your home within 2-5 business days. During peak season, this may be slightly delayed – however guarantee to have it installed within 2 weeks from order – everytime!

Of course! Contact us via email or phone to discuss the options in further detail. Our staff can guide you into which model will best suit your needs.

This is one of the benefits of hire – we take care of everything! Our installers are also licenced technicians, and will promptly either pop around & fix the machine, or replace the entire unit. If this does occur, you will be credited for the short period that it is out of action. Rest assured though, we have chosen these models due to their reliability and track record in our industry – so we should not see any problems arise.

Yes. Sometimes with NDIS and Insurance, the weekly debit does not suit, and you may require 1 invoice for the entire rental period. If this is the case, please just contact us and we can discuss the best method.

Our pricing model is structured for a 3 Month Minimum. However, we find some clients may only need a machine for 1-2 weeks for a film shoot or quick holiday visit. If this is the case, please just contact us and we can discuss your options.

No, sorry - all products must be delivered and installed by our technicians.

Whilst the rental payments start immediately, and there might be a few days waiting for the delivery, we add this extra time free of charge to the end of your rental.

Terms and Conditions

Hire Process

  1. Hire Payments are debited weekly, each week in advance.
  2. A 3 Month Minimum applies to all hires

DELIVERY & PICKUP

  1. Delivery & Home Installation is included – in selected our areas.
  2. Collection after the Hire Period is included – in our selected areas.
  3. All items are delivered & professionally assembled in your home by our techs.

ENDING THE HIRE

  1. Please contact us if you wish to cease the Hire, and schedule collection.
  2. As Hire payments are made 1 week in advance, your contract will finish 7 days from the last Hire payment date.

LIABILITY

  1. Please notify us of any change of Address, Phone Number, or direct debit details.
  2. All equipment shall be cleaned throughout the hire period, and be clean upon return. Simply use household surface spray to wipe down all dust & sweat, much like your household furniture.  Should cleaning be necessary by our team, a $150 cleaning fee will be applied.
  3. Any injury caused by the misuse of equipment is the responsibility of the customer. If you are not sure about the correct use, please contact our team and we will happily run you through your concerns.
  4. Damages or Loss will be charged to the customer at RRP, for the replacement.